Listening is a key communication skill. It produces energy and understanding in all areas such as social gatherings, business events, and customer interactions. How well do you listen?
“We must stop talking about the American dream and start listening to the dreams of Americans.”
– Max Beerbohn
Why listening is important
Listening connects you to others and shows respect with your focused attention. When another person sees that you are listening attentively, they feel truly heard. Often the simple act of listening while someone talks through a problem or shares a concern will validate their thoughts and feelings. Their minds and emotions will be open to expand to solve problems, feel satisfied and ready to move forward.
“One of the most sincere forms of respect is actually listening to what another has to say.”
– Bryant H. McGill
Sometimes what isn’t said is the most important thing to hear
This may appear to be a contradiction. If you ‘read between the lines’ and sense that there is more to the story than what you are hearing, then listen harder. Make a strong connection, look them in the eye and nod your head to encourage trust. Offer to continue the conversation another time, perhaps in a more quiet setting. Always leave the door open for communication.
“Most people do not listen with the intent to understand, they listen with the intent to reply.”
– Stephen R. Covey
Hone your listening skills:
- To understand
- To focus and achieve clear communication
- To build trust
- To develop meaningful and long lasting relationships
- To build your business as well as encouraging another person to build theirs
To increase and sharpen your listening skills, please contact me for valuable listening tips on why it’s important in developing your leadership role.
I hope the information in this post is a helpful resource for you. If you are interested in taking your professional development a step further, I encourage you to learn more about our Mastermind Groups. These interactive, round table discussions for like-minded professionals are held once a month. Or investigate our Seminar and Workshop topics.
Want to learn more about our services? I have posted many articles on topics critical for entrepreneurs and small business owners. You’re invited to read and share with others who may find insight from them.